Step 8: Tap the number 4 on your keyboard to boot into ‘Safe Mode with Networking.’ That will display a couple of Startup options for you to choose from. Step 7: Tap the Restart button at the bottom-right corner of the Startup Settings page. Step 5: Next, select Advanced options on the Troubleshoot screen. Step 4: On the Recovery Environment, tap Troubleshoot. This is where you would be able to boot into Safe Mode. On the fourth start, Windows will detect that you are trying to fix some issues and automatically boot into the Recovery Environment. Step 3: Repeat this process twice or thrice. Now, when Windows is loading with the spinning dot on the display, press and hold the power button until the PC shuts down. Step 2: Tap the power button to turn it back on. Step 1: Power off your PC by holding the power button. Here’s how to boot your PC into Safe Mode if your mouse and keyboard aren’t working. Try booting your computer into Safe Mode and try the troubleshooting options listed below (1 to 4). Troubleshooting Using Safe ModeĪccording to some Windows users who have encountered his issues in the past, they were able to use both the mouse and keyboard in Safe Mode. If the issue persists and your mouse and keyboard don’t work on the welcome/start-up screen, proceed to the next method below. That should help fix the inactive mouse and keyboard issues. Wait for a couple of seconds to a minute and tap the power button to turn it back on. If the battery is non-removable, hold down the power button to manually shut it off. However, since the keyboard and mouse aren’t functioning, you’d have to do a ‘Hard Reboot.’ If your computer has a removable battery, simply pull it out, plug it back in, and turn your PC back on. So simply restarting your PC could help re-initiate communications between the device drivers and get your mouse and keyboard working again. When your computer’s mouse and keyboard abruptly stop working at the login screen, it could be because Windows has failed to recognize, communicate, or properly load up the drivers responsible for the functioning of the mouse and keyboard. The solutions below should help you get your mouse and keyboard working again. Some built-in Windows settings and configuration could also cause the said hardware to malfunction randomly. This mouse and keyboard dysfunction often arises after a recent OS update. For some unknown reasons, if the mouse and keyboard of your Windows computer stopped working suddenly, we’ve outlined some solutions to fix the problem in this post. That analogy describes the plight of some Windows 10 users who are unable to use their computers because the mouse and keyboard don’t work. Totally useless, right? Well, maybe not totally, but you get the point. A computer without a functioning mouse and keyboard is equivalent to a car without wheels.
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